Frequently Asked Questions
Everything you need to know about shopping at Brickabrac.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track the status of my order?
Once your order is shipped, you can track its progress through the 'Order History' section of your account or by clicking the link in your shipping confirmation email.
Are the products on Brickabrac authentic?
Absolutely. We pride ourselves on sourcing directly from authorized distributors and manufacturers to ensure that every item in our store is 100% authentic and of the highest quality.